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Privacy Policy

This Privacy Policy is effective as of January 1, 2017 and will remain in effect until as such time it is considered no longer valid or needs modification(s). Employer Direct Healthcare, LLC (“EDHC”) reserves the right to update or change this Privacy Policy at any time. Users should periodically review this Privacy Policy to check for updated information. Continued use of this member portal and related service(s) after any/all modifications are made to this Privacy Policy will signify the user’s acknowledgment and acceptance of the modifications.

This website’s privacy policy contains information about collecting, storing, and/or sharing data with EDHC. By using this site, you agree to the collection and use of information in accordance with this policy. EDHC reserves the right to use “cookies” which are simple text files stored by a user’s browser. These “cookies” enhance a user’s ability to navigate our member portal. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some or all portions of this member portal.

As a user performs searches on our member portal site, EDHC may record generic information about the user (e.g., linkage of user to searched data, IP address, etc.). This information is solely used for the solving of technical and/or customer issues and/or to calculate overall user statistics. No personal information collected via registration will be sold to or shared with any third party. You have the right to:

File a complaint or inquiry to EDHC at privacy@edhc.com
Receive information in a language that is acceptable to you
Request a complete list of collected and logged information about you
Refuse any services offered to/for you

EDHC cares about the security of your information and uses commercially reasonable safeguards to preserve the integrity and security of all information housed on our services. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. We ask you to select a unique password used to verify your identity before granting you access to your accounts. You are responsible for maintaining the secrecy of your unique password and account information, and for controlling access to your email communications from EDHC, at all times.

EDHC may utilize a user’s collected information to communicate with them when appropriate. All such communications will strictly be within our customer service guidelines.

This website contains links to other websites that are not operated by, or affiliated with, EDHC. As a result, EDHC cannot be responsible for their content and, as such, this privacy policy does not apply to those websites. Any information you choose to disclose while on those websites is not subject to this Privacy Policy.

In consenting to this Privacy Policy, you hereby consent and acknowledge that EDHC may at times contact you via the telephone number(s), email address(es), and/or any other contact information provided, including through the use of an automatic dialer.

Any questions about this Privacy Policy should be directed to support@surgeryplus.com

Disclaimer

EDHC is not a health insurance company. EDHC contracts with facilities and providers across the United States to create a high-performance narrow network. Availability of healthcare professionals for certain service requests may not be available in all areas and may be dependent on licensure, scope of practice restrictions, and/or other state or federal requirements. EDHC does not guarantee individual health outcomes.

Employer Direct Healthcare Terms of Use

This Terms of Use constitutes a legally binding agreement made between you and Employer Direct Healthcare, LLC (“EDHC”) and its affiliated company(ies). Concerning your access to and use of this website, this site is intended to provide assistance with finding a board-certified surgeon. EDHC’s services include assistance in choosing a surgeon for your needs and guiding you towards tailored care with a personalized experience.

Supplemental terms and condition or documents that may be posted on this website from time to time, are hereby expressly incorporated into this agreement by reference.

The information provided on this website is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to the law or regulation or which would subject EDHC to any registration requirement within such jurisdiction or country. Accordingly, these persons who choose to access the website from other locations do so on their own initiative and are solely responsible for compliance with local laws, if, and to the extent, local laws are applicable.

All users who are minors in the jurisdiction in which they reside (generally under the age of 18) are not permitted to register through this website and/or use EDHC service(s).

You accept and agree to be bound by these terms of use by acknowledging such acceptance during the registration process and also by continuing to use this website.

By using this website and/or its accompanying service(s), you represent and warrant that:

All registration information submitted by you is accurate and truthful to the best of your knowledge.
You authorize EDHC to furnish electronic Explanation of Benefits (“EOB”) statements related to your use of the services, in lieu of a hard copy EOB statement.
You will not engage in any “hacker” like behavior while using or attempting to use this site.
You will maintain accuracy of registered information submitted by you.
You will maintain confidentiality regarding your authentication information.
You are not a minor in the jurisdiction in which you reside. Note: If you are a minor, you have received parental permissions to use this website.
Your use of this website and accompanying service(s) does not violate any applicable law or regulation.
You will provide sufficient information to indicate that you are eligible to use this site and are not an automated device or technology.
You will not transfer your account to any other person or entity.
You will not engage in advertising or solicitation to other members, to include junk email (or spam), buy or sell any products or services on this site.

All content on this website, including trademarks, service marks, logos, videos, photographs, and graphics are owned by and/or licensed to EDHC and are subject to copyright and other intellectual property rights under the United States laws. All content may not be used, copied, reproduced, aggregated, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without the prior written consent of the respective owner(s).

You agree to defend, indemnify, and hold harmless EDHC, its officers, directors, employees, agents, franchisee's and third parties, from any losses, costs, liabilities, and/or expenses (including reasonable attorney's fees) relating to or arising out of your use and activities while using this site and/or related service(s), including any breach by you of these terms.

This site and related service(s) will keep confidential all information supplied by you to the site, except that this service may disclose information as required or permitted by law. For more information, please see this website’s Privacy Policy. To protect the integrity of this website and/or related service(s), EDHC reserves the right at any time to block certain IP addresses from accessing this site and/or related service(s). EDHC also reserves the right to immediately suspend or terminate a user’s access to this site and/or related service(s), without notice, upon breach of any of these terms.

These terms shall remain in full force and effect while using this website or are otherwise a user/member of this site, as applicable. You may terminate your use or participation at any time, for any reason, by following the instructions for terminating user accounts in your account settings, if available, or by contacting us at help@edhc.com.

EDHC may modify these terms and, in doing so, publish changes on this site. You agree to be bound to any changes when using this site and/or related service(s). It is up to the discretion of you, the user, to periodically review these Terms of Use and keep contact information current to ensure you are informed of changes in a reasonable manner.

Any questions about this Terms of Use should be directed to: support@surgeryplus.com

Effective Date: January 1, 2017

Last Updated: December 21, 2018